Aircall review: pricing, features and setup
Aircall is a cloud phone system for sales and support teams. It syncs calls with CRMs and helpdesks, and offers analytics, smart routing, a power dialer and AI voice agents.
Key features
- 250+ integrations
- IVR and call recording
- SMS
- Advanced analytics and smart routing (Professional)
- Power Dialer
- AI voice agents
Plans and pricing
| Entry price | Checked | Source |
|---|---|---|
| $30 per license/month Essentials, billed annually; minimum 3 licenses ($50 Professional) | 11 October 2026 | Official pricing page |
Prices, taxes and promotions change often and can differ by country, billing term and plan size. Always check current pricing on the official page before you buy.
How to set up Aircall: step by step
- Start a trial or request a demo on the official Aircall website and choose a plan.
- Pick a new local or toll-free number, or request a port of your existing number.
- Add your users, then install the desktop and mobile apps (or connect desk phones).
- Set business hours, voicemail greetings and an auto attendant or call routing.
- Register an emergency address for each user and make test calls.
- Cancel your old phone service only after the number port completes.
What we like
- Deep CRM and helpdesk integrations
- Built for sales and support workflows
- Free access to test the platform
- Clear plan line-up
Things to check before you buy
- Minimum of 3 licenses
- Outbound domestic calling may need a bundle on some plans
- Annual billing gives a 25% discount
Our editorial score: 8.3 / 10
| Criterion | Score |
|---|---|
| Features | 4 / 5 |
| Value | 3 / 5 |
| Ease | 5 / 5 |
| Support | 4 / 5 |
| Integrations | 5 / 5 |
This is our editors' assessment using our published rating method, based on official information. It is not a user review.
Official links
- Website: aircall.io
- Pricing: official pricing page
- Apps: App Store · Google Play (store search; install the app published by Aircall)
Frequently asked questions
How much does Aircall cost?
On 11 October 2026 the official pricing page showed $30 per license/month (Essentials, billed annually; minimum 3 licenses ($50 Professional)). Prices change, so check current pricing.
Does Aircall have a free trial?
Yes. Aircall's official site offered a free trial or free access when we checked on 11 October 2026.
Who is Aircall best for?
Sales and support teams that live in their CRM. Aircall is a cloud phone system for sales and support teams.
What are the main features of Aircall?
Key features include: 250+ integrations; IVR and call recording; SMS; Advanced analytics and smart routing (Professional); Power Dialer.
What are good alternatives to Aircall?
Popular alternatives include Dialpad, RingCentral, Quo (formerly OpenPhone).
Can I keep my number if I switch to Aircall?
In most cases, yes. Business VoIP providers can usually port local and toll-free numbers. Keep your old service active until the port completes.
Alternatives to Aircall
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